Operations Console

Listing

Listing Management

Frontend create, edit, duplicate, publish, unpublish, trash, restore, PDP, PLP, calendar, price, SKU, host, and Woo product context.

• Create/edit listing
• Sync Woo product
• Manage facets and PDP attributes
• Attach call/WhatsApp CTAs

Host

Host Management

Parent hosts manage child hosts, assigned listings, revenue share percent, and operational visibility.

• Create/update child host
• Assign parent share
• View child listings
• Filter child leads/orders

User

User Management

Guests, B2C, B2B, hosts, parent hosts, and admins use branded frontend auth while wp-admin stays admin-only.

• Login/register/reset
• Role-aware dashboard
• Frontend profile
• Admin-only wp-admin

Template

Template Management

Portable theme includes Homey-compatible template filenames plus URLM templates for every operational module.

• 50+ page templates
• Home/PLP/PDP support
• Dashboard shells
• Reusable across sites

Shortcode

Shortcode Management

Stable shortcodes let business users assemble pages without editing PHP.

• Search/listings
• Auth/account
• Host dashboard
• Ops consoles

Navigation

Mega Menu Management

Business users can drag, reorder, group, and brand desktop mega menus plus mobile app quick actions from WordPress.

• Manage menu rows
• Group mega panels
• Expose WooCommerce/account pages
• Control mobile quick actions

Calendar

Calendar Management

Listing-specific availability, blocked dates, rules, and OTA/iCal sync are managed on the frontend.

• Block date ranges
• Import OTA calendars
• Export iCal
• Validate bookings

Revenue

Bulk Revenue Calendar

Hosts can select many listings and apply Airbnb-style price, availability, PMS, channel, restriction, and promotion updates with audit records.

• Bulk select listings
• Update range/weekday/month rules
• Schedule promotions
• Audit channel changes

Sales

Sales Process

Lead to quote to booking to invoice to WooCommerce order can be tracked from the branded host dashboard.

• Capture lead
• Send quote
• Convert quote
• Track payment

Service

Service Process

Guests and hosts create service requests linked to listing, booking, host, and customer context.

• Create service request
• Track status
• Link listing
• Expose service code

Concierge

Hotel, BNB, and Society Concierge

Front desk manages check-in, checkout, KYC, keys, access cards, folios, deposits, housekeeping, restaurant, delivery, and guest-service tasks.

• Open concierge task
• Validate KYC and balance
• Issue key/access card
• Close checkout and folio

Society

Society, Tenant, and Amenity Management

Society admins manage tenants, recurring rent, monthly maintenance, packages, amenity calendars, paid slots, free slots, and service cases.

• Manage tenant lifecycle
• Collect rent/maintenance
• Book amenities by slot
• Track service packages

Invoice

Invoice Process

Invoices are generated from bookings and linked to listing, guest, host, payment status, and WooCommerce order metadata.

• Create invoice
• Track unpaid/paid
• Order linkback
• Host dashboard ledger

Order

Order Processing

Each listing can become a native WooCommerce product and move through checkout while preserving URLM operational IDs.

• Per-listing product
• Dynamic booking price
• Order item meta
• Payment completion updates URLM

Delivery

Delivery Management

Distance, time, packaging, MOQ, partner, proof-of-delivery, and ATP scheduling records support rentals, food, and product commerce.

• Calculate delivery charge
• Assign partner
• Track live status
• Resolve exceptions

Restaurant

Restaurant and Kitchen

Optional restaurant menu, room-service, kitchen-ticket, delivery, refund, and service recovery flows extend hospitality operations.

• Manage menus
• Create restaurant orders
• Issue kitchen tickets
• Track delivery handoff

Customer Service

Post-order Service

Approved requests create operational records for returns, part returns, replacements, reorders, order adjustments, delivery issues, and cases.

• Approve/reject request
• Create lifecycle record
• Update booking/invoice/order
• Audit customer care

B2B2C

B2B2C Management

Parent hosts manage child hosts and their listing/order/service network for multi-brand operator scenarios.

• Parent host role
• Child host role
• Listing assignment
• Revenue share percent

Commission

Commission Management

Parent-host revenue share is stored on booking/order context and displayed through frontend commission views.

• Calculate parent share
• Show child host
• Track gross/share/net
• Finance ledger

PG Stay

PG Stay Management

PG room/bed inventory, KYC, recurring billing, folio, reservation, and subscription fields are supported in the same model.

• Room/bed attributes
• KYC fields
• Recurring stay metadata
• Folio/subscription tabs

Reports

Owner Reports

Site owners get host-management and finance report catalogs with slicing by listing, host, child host, channel, product type, currency, tax locale, status, and partner.

• Plan host reports
• Plan finance reports
• Slice by business dimension
• Save report views

Parity

Industry Parity Console

Implementation leads can review hotel, rental, marketplace, PMS/channel, finance, B2B, society, restaurant, delivery, support, content, security, reporting, and mobile UX readiness in one place.

• Review parity domains
• Separate native vs credentialed integrations
• Map records and reports
• Prioritize rollout gaps

Launch

Go-Live Readiness Console

Launch teams can verify clone-site readiness gates for brand, locale, content, listings, calendar, WooCommerce, B2B, guest service, finance, security, integrations, visual QA, backup, and rollback.

• Review launch gates
• Attach evidence
• Clear blockers
• Approve go-live